I'm not the only one having challenges. UPS has been getting some bad press about being behind, but these same recent articles talk about other retailers like Wal-Mart and Amazon.com along with Kohls being blindsided by a late surge in web buying. Really? You didn't see Christmas coming? Shippers like UPS and FedEx can't help a retailer that's not ready.
Just an example that web retailing is not fully ready for prime time yet.